Databank CRM: Everything in one place

The core Databank CRM is the foundation of everything thedatabank offers. Every client gets a fully configured system with powerful search, contact management, AI tools, online forms, communications, and reporting built in from day one.
Databank CRM

Since 1998, Serving nonprofits like yours

Every Databank is configured specifically for your organization, not adapted from a generic template.
Free
Training and support for life
Built for the way nonprofits work

One platform. Every tool your nonprofit needs. All working together.

Databank CRM: A single system for your whole organization

Most nonprofits manage their work across a patchwork of disconnected tools: one system for donors, another for email, another for events, and spreadsheets holding everything together. The Databank replaces all of that with one integrated platform where every piece of your organization’s data lives in the same place.
Contact records connected to giving, communications, and activity
Every team member working from the same database
No manual data reconciliation between systems
Custom-configured around your specific workflows
See all features below

One platform. Every tool your nonprofit needs.

Databank brings your donor management, advocacy campaigns, communications, events, and AI tools under one roof. Your team works from a single system with a complete picture of every supporter, every interaction, and every campaign.
Since 1998
Built for nonprofits from day one
All-in-One
Every tool in one platform
Custom-Built
Configured for your workflows
No Lock-In
No long-term contracts

A complete picture of every supporter. Every interaction. Every campaign.

The Databank CRM is your organization’s central hub: a single system where every contact record, donation, communication, event registration, and advocacy action is connected. No more switching between disconnected tools or reconciling data from different systems.
Contact Management

Know everything about every supporter

Every contact in your Databank has a complete, unified record. Giving history, communication history, event attendance, advocacy activity, membership status, and any custom fields your organization needs are all in one place. Your team gets a full picture of every person in your database without digging through separate systems.
Unlimited custom fields for your organization’s unique data
Full contact and communication history per record
Relationship tracking between contacts and organizations
Duplicate detection and record merging tools
User-defined permission levels for staff access
Integrated mapping and automatic address verification

Every supporter in one place

Role-based access controls

dBot AI Assistant

Search and analyze your data using plain language

dBot is the Databank’s built-in AI assistant. Instead of building complex database queries, your team can simply type what they need and get instant, accurate results. From generating reports to drafting communications, dBot helps your staff work faster without requiring any technical background.
Natural language data search and retrieval
AI-generated reports and data visualizations
Communications drafting assistance
Instant answers to data questions across your whole database
Works across all Databank modules
No technical background required

AI built into your CRM

Instant reports on demand

Forms and Giving

Collect data and donations directly into your CRM

Every form submission goes directly into your Databank. No manual data entry, no CSV imports, no reconciliation between systems. From donation forms to event registrations to volunteer sign-ups, your forms are fully integrated with your database the moment someone submits.
Self-serve form builder – no technical background needed
Online donation forms with branded design
Secure payment processing via Authorize.net and Deluxe
Recurring and sustaining gift support
Automatic email acknowledgments to donors and staff
Subscribe and sign-up forms for list building

Secure payment processing

Data goes straight into your Databank

PowerMail™

Reach your supporters with targeted, personalized email

PowerMail™ is the Databank’s fully integrated bulk email platform. Because it shares the same database as your CRM, every email you send is automatically logged in the recipient’s contact history. You can target your list using any combination of data fields in your system, and every response is recorded right alongside the rest of their record.
Drag-and-drop HTML email builder
Personalized subject lines and message body
Segmented lists from any data in your Databank
Full tracking of opens, clicks, unsubscribes, and forwards
Integrated with Email on Acid for cross-client testing
Spam analysis and A/B testing tools
Automatic bounce and unsubscribe handling

Fully integrated with your CRM

Target any segment in your database

Reporting

Understand your data and prove your impact

The Databank includes a full suite of reporting tools, from one-click executive summaries to custom reports you build yourself. Every report can be viewed on screen, downloaded, or exported for board presentations and grant reports. With dBot, reporting gets even faster. Just type what you need in plain language and dBot generates the report for you, without requiring any technical knowledge.
One-click fundraising and donor reports
Custom on-the-fly roster and summary reports
Export in multiple formats including Excel and CSV
AI-generated reports and visualizations with dBot
Board-ready summaries without hours of data prep

Built-in reporting tools

Export in multiple formats

Which Databank is right for your organization?

Both options include the core CRM features on this page. Here is how they differ.
Feature Databank Essentials Full Databank CRM
Contact records Up to 10,000 Unlimited
Custom fields Up to 14 Unlimited
Fundraising tools Choose Fundraising or Meetings & Events Optional add-on
Advocacy Tools Not included Optional add-on
Email with PowerMail™ Included Included
dBot AI assistant Included Included
Meetings & Events Choose Fundraising or Meetings & Events Optional add-on
Pricing From $99/month Contact us

More built-in capabilities

Every Databank includes these additional tools as part of the core platform, with no add-ons required.
Data Management
Import lists, export data, merge duplicates, and keep your database clean with built-in data management tools.
Security & Reliability
All data is encrypted in transit, stored in a US-based data center, backed up daily, and monitored around the clock.
Integrations & Partnerships
Connect your Databank with payment gateways, ticketing platforms, learning management systems, and more.

Find the right Databank solution for your organization

Whether you are just getting started with Databank Essentials or ready to explore a fully custom-configured solution, our team is here to help you find the right fit for your organization.
Free 14-day trial for Databank Essentials. Custom demos available for the full Databank CRM.